Payment policy
We accept : Visa and MasterCard. Payment can only be made by credit or debit card. Payment is deducted from your account at the time of order and/or at the start of your membership. You will not be charged more than the amount approved at the end of your purchase.
All purchases over €100 will be subject to additional verification and security measures such as the 3Ds Secure protocol.
Product refund policy
lamaisondesthes.com offers a 30-day refund policy (the standard, legally approved policy is 14 days). This period is valid from the day you receive delivery of the purchased products. You may return a product up to 30 days from the date of purchase. Any product returned must be in the same condition as when you received it, and in its original packaging.
If you wish to return one or more purchased products, please let us know by
par téléphone :+33 756863085
ou par e-mail : contact@lamaisondesthes.com (nous vous répondrons dans les 24 heures).
In the case of sealed products that cannot be returned for health or hygiene reasons, the right of withdrawal ends if the products are unsealed after delivery.
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